FAQ

The short answer is no. We use high quality balloons that have been kept in ideal conditions to ensure its performance. 

The sooner the better! Some seasons are busier than others, and to navigate potential balloon shortages we suggest you contact us ASAP.

A retainer is required at the time of booking to reserve the date. If life changes, and a cancellation is needed, we can refund the fee up to 72 hours before set up day. A full payment is expected within 3 days of set up/delivery.

For fees and payments, follow the payment instructions on the invoice sent.

Of course not! A simple, festive birthday centerpiece is as significant as an elegant wedding garland.